Professional Standards
for College & University Career Services
VI. FACILITIES AND EQUIPMENT
Career services has adequate facilities and equipment to fulfill its mission and to perform its functions effectively. Career services has private offices for professional staff to permit them to perform career advising/counseling or other confidential work; support staff work areas; reception and student waiting area; career resource center; storage space sufficient to accommodate supplies and equipment; and necessary office equipment, including computers for staff and student usage.
Career services provides students and employers with private interview facilities and adequate conditions and equipment to function professionally. The number of employment interview rooms is adequate to meet employer and student needs. An employer lounge or an accessible lunch area is available.
The facility has Internet connectivity and access to conference rooms and large group meeting rooms that have an appropriate level of technology to support service delivery. Sufficient information technology is available for students and staff to support career services functions. Equipment and facilities are secured to protect the confidentiality and safety of records.
Facilities are accessible to persons with disabilities and comply with the Americans With Disabilities Act (ADA). Accommodations for students with special needs are provided by career services or in conjunction with the department that serves this population.
Career services is located conveniently on campus. Career services projects a welcoming, professional atmosphere for students, employers, alumni, parents, and others. Career services provides office hours at times appropriate for its constituencies. Parking for visitors is adequate and convenient.
VII. TECHNOLOGY
Career services offices are informed about the array of career-based technological applications. Based upon program design, mission, budget, and staffing considerations, career services offices implement appropriate technological applications to career programs and ensure that appropriate technology is used to deliver services. Career services offices ensure that adequate hardware, software, and staff are available to support existing technological applications to career services. In light of the rapidity of change associated with technology, career services offices develop plans for the replacement/updating of existing hardware and software and plan for the integration of new technically-based or supported career programs. Technological applications to career services, including web sites, are consistent with and integrated within the college or university technology infrastructure.
Specific technological applications to career services that are considered include:
- career services web sites that provide updated information regarding mission, location, staffing, programs, and services available to students as well as contact information. The web site should be integrated within the college/university technological infrastructure and include links to appropriate sites both within and external to the institution.
- computer-based assessment and computer-assisted career guidance systems that support the mission of the career services office.
- computer-based and/or online recruiting and employment systems that support any career services office mission for part-time employment, cooperative education, internship, and professional employment. These employment systems include online opportunity listings and student resume data bases. In addition,
- career services offices make informed choices regarding the use of available technological applications to career programs, including systems developed internally by the college/university, systems available through professional associations, or private vendor-based systems.
- career services offices make informed decisions based upon the office’s mission, budget, and staffing regarding the use of an array of additional technologically based applications to career services, including student registration systems; student contact, record, and tracking systems; career portfolios; graduating student surveys; career fair management systems; resume writing software; office intranet sites; e-mail-based career advising/ counseling; and video-based technology.
- adequate funds are available to support the hardware and software associated with the use of any technological applications to career services.
- computer access and/or work stations are available to staff and students in support of technological applications to career services.
- adequate staff support are available to maintain and update the use of any technological applications to career services.
- technological applications to career services ensure student confidentiality and are consistent with legal and ethical standards. Data security and privacy of student records adhere to the institutional privacy policy.
